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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dar Lian

October 29, 2025

5  out of  5
rating by Dar Lian
"Great service explaining coverage come see Alba Cruz"
We responded:
"Thank you for your great review! We’re glad to hear that Alba provided excellent service and explained your coverage clearly. At Shane Rogers State Farm, we believe in making insurance easy to understand and ensuring our customers feel confident about their protection. If you’re looking for knowledgeable and friendly insurance assistance, come see us for all your coverage needs. Thank you for choosing Shane Rogers State Farm!"
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Alicia Rodriguez Dagostino

October 24, 2025

5  out of  5
rating by Alicia Rodriguez Dagostino
"I have had the pleasure of working alongside Alicia and she has made this insurance experience a breeze and pleasant. I’ve worked with other insurance companies before but State Farm truly takes first place with the customer experience and how efficient Alicia was in getting things done and explaining everything to us to get us the best options and the best price for our needs. I truly appreciate her assistance, positive attitude and look forward to continue working with Alicia :)"
We responded:
"Thank you so much for your thoughtful and detailed review! We're delighted to hear that Alicia made your insurance experience smooth and enjoyable. At Shane Rogers State Farm, we pride ourselves on providing exceptional customer service, and Alicia’s efficiency, positive attitude, and clear communication truly embody our values. Your feedback not only highlights her dedication but also helps others know they can trust us for their insurance needs. We appreciate your trust and look forward to continuing to serve you with the best options and service possible. Thank you again for choosing Shane Rogers State Farm and for recognizing Alicia’s outstanding support!"
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Carolina Zaldivar

October 23, 2025

5  out of  5
rating by Carolina Zaldivar
"What an amazing experience! I have been working with Alba and I could not give her higher praise! She has been attentive to what I have needed. Incredibly patient, kind, and took the time to answer all my questions thoroughly. I never felt rushed or confused. Alba made the entire process smooth and stress-free. Her professionalism and helpful attitude truly stood out, and I really appreciated how easy she made everything. I highly recommended Alba to anyone looking for a reliable and caring insurance agent!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear about your amazing experience with Alba. Her attentiveness, patience, and kindness are qualities we truly value, and it's great to know she made your insurance process smooth and stress-free. Providing clear answers and ensuring our clients feel confident and comfortable is always our goal. Your high praise and recommendation mean a lot to us and to Alba! If you ever need further assistance or have any questions in the future, please don't hesitate to reach out. Thank you again for choosing us and for trusting us with your insurance needs!"
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Mckenzie Rogers

October 18, 2025

5  out of  5
rating by Mckenzie Rogers
"great agency super helpful"
We responded:
"Thank you for the 5-star review! We’re glad you found our team helpful. At Shane Rogers State Farm in Houston, we’re committed to providing friendly, personalized service for all your auto, home, and life insurance needs. We appreciate your trust and look forward to continuing to serve you!"
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Sandra Lozano

October 16, 2025

5  out of  5
rating by Sandra Lozano
"Great customer service! Denisse helped me with our car insurance needs, she was very professional, easy to work with, and patient thru out the process."
We responded:
"Thank you for sharing your positive experience! We're delighted to hear that Denisse provided great customer service and made the car insurance process smooth and easy for you. Her professionalism and patience are qualities we truly value in our team. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. Thanks again for choosing us for your insurance needs!"
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Amanda Luong

October 16, 2025

5  out of  5
rating by Amanda Luong
"I had such a great experience with Shane and his team at State Farm! They were super friendly, easy to talk to, and always quick to help whenever I had questions. Shane really takes the time to make sure you understand everything and feel confident in your choices. You can tell he genuinely cares about his clients, which makes all the difference. Definitely recommend Shane Rogers State Farm to anyone looking for great service and people you can actually trust!"
We responded:
"Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had such a positive experience with Shane and his team at State Farm. Providing friendly, responsive, and trustworthy service is always our top priority, and it’s great to know Shane’s dedication and care made you feel confident in your insurance choices. Your recommendation means a lot to us and helps others in the community find reliable support for their insurance needs. If you ever have questions or need assistance in the future, please don’t hesitate to reach out. Thanks again for choosing Shane Rogers State Farm!"
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jordan rogers

October 16, 2025

5  out of  5
rating by jordan rogers
"Absolutely incredible service! Shane Rogers and his team go above and beyond to take care of their clients. They’re friendly, knowledgeable, and always quick to respond — whether it’s about auto, home, or life insurance. You can tell they genuinely care about helping people, not just selling policies. It’s rare to find a team this professional and personable. I can’t recommend the Shane Rogers State Farm Agency enough!"
We responded:
"Thank you so much for your glowing 5-star review! We’re thrilled to hear that you had such an outstanding experience with Shane and his team. Our goal is always to provide friendly, knowledgeable, and prompt service for all your insurance needs—whether it’s auto, home, or life coverage. Your kind words mean a lot to us, especially your recognition of our genuine care for our clients. At Shane Rogers State Farm Agency, we believe in building real relationships, not just selling policies. Thank you for recommending us so highly! If you ever need anything or have questions in the future, please don’t hesitate to reach out. We truly appreciate your trust and look forward to serving you for years to come!"
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chloe rothe

October 16, 2025

5  out of  5
rating by chloe rothe
"I had an incredible experience with Shane and his team! They were super helpful, quick to respond, and made sure I understood all of my options. You can tell they truly care for their customers and take pride in what they do! Highly recommend!"
We responded:
"Thank you so much for your fantastic review! We’re delighted to hear that you had such a positive experience with Shane and his team. Providing helpful, responsive service and making sure our customers fully understand their options is always our top priority. Your recommendation means a lot to us and motivates us to continue delivering the highest level of care and professionalism. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. Thanks again for choosing Shane Rogers State Farm!"
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Tracey Gillam

October 15, 2025

5  out of  5
rating by Tracey Gillam
"Alba is amazing from start to finish. She’s super friendly and very knowledgeable. I enjoyed her highly recommend 10 out of 10!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with Alba. Her friendliness and expertise truly set her apart, and your perfect 10 out of 10 recommendation means a lot to us. If you ever need further assistance or have any questions about your insurance needs, don't hesitate to reach out. Thanks again for choosing us and for recommending Alba so highly!"
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yagya shree

October 15, 2025

5  out of  5
rating by yagya shree
"I recently had an outstanding experience with Melissa, my auto insurance representative, and I wanted to share how she went above and beyond to help me understand and optimize my policy. I was inquiring about discounts and needed a clear breakdown of my quote, but Melissa didn't just give me the basics—she collaborated seamlessly with the billing and underwriting teams to dig deeper into the details. She provided a comprehensive explanation of my Customer Rating Index (CRI), breaking it down in a way that made sense even to someone like me who's not an insurance expert. On top of that, she walked me through the various pricing components of my quote, highlighting where discounts applied and how they impacted the overall cost. Her patience and thoroughness turned what could have been a confusing process into a straightforward and empowering one. Melissa's proactive approach and clear communication truly exceeded my expectations. If you're dealing with auto insurance questions, I highly recommend reaching out to her—she's a gem! Thank you, Melissa, for making this so easy and transparent."
We responded:
"Thank you so much for sharing your amazing experience! We’re thrilled to hear how Melissa went above and beyond to help you understand your auto insurance policy and maximize your savings. Her detailed explanations and teamwork with our billing and underwriting departments reflect the level of care and professionalism we strive for every day at Shane Rogers State Farm in Houston. At our agency, we believe insurance should be simple, transparent, and tailored to each customer’s needs—and Melissa embodies that perfectly. We’re so glad she made the process clear and empowering for you. Thank you for recommending her and trusting our team with your auto insurance coverage!"
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Brody McAfee

October 13, 2025

5  out of  5
rating by Brody McAfee
"Shane is the best! I love him and his team!"
We responded:
"Thank you so much for your enthusiastic review! We’re thrilled to hear how much you appreciate us! Providing exceptional service and building strong relationships with our clients is always our top priority. Your kind words mean a lot to us and help others know they can trust our team for their insurance needs. If you ever have questions or need further assistance, don’t hesitate to reach out. Thanks again for choosing us!"
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Larry Barringer

October 13, 2025

5  out of  5
rating by Larry Barringer
"What an awesome staff! From the “receptionist “, to Ms. Judy, who was just excellent! The manager of this State Farm “cost center “ , deserves credit for putting together such a great team! Thanks to Ms. Judy’s awesome investment of her time, and knowledge, in helping me find auto insurance that was commiserate with my needs. Ms. Judy’s professionalism really made my day, and most of all my budget! Thanks again for such great service, you have a customer for life!"
We responded:
"Thank you so much for your outstanding 5-star review! We’re thrilled to hear about your positive experience with our entire team, from our welcoming receptionist to Ms. Judy’s exceptional service. At Shane Rogers' State Farm, we take great pride in building a knowledgeable and caring staff dedicated to finding the best insurance solutions for our customers. Your kind words about Ms. Judy’s professionalism, expertise, and personal investment in helping you find the right auto insurance truly mean a lot. We’re glad she could make a positive impact on both your experience and your budget! I am so proud to hear that the team’s efforts are making a real difference for our valued customers. Thank you again for your trust and loyalty. We look forward to continuing to serve you and meeting all your insurance needs in the future!"
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Jenna Labrador

October 13, 2025

5  out of  5
rating by Jenna Labrador
"I’ve been really impressed with Shane and his team! They’re professional, knowledgeable, and always quick to respond whenever I have questions or need help with my policies. It’s clear they truly care about their clients and go above and beyond to make sure everything is handled smoothly. Highly recommend!"
We responded:
" Thank you so much for the thoughtful review! We're honored to hear that you've been impressed with our team's professionalism, responsiveness, and dedication. At Shane Rogers State Farm in Houston, we pride ourselves on providing knowledgeable support and making sure your auto, home, life, or bundled insurance policies are handled with care and clarity. We’re passionate about serving our clients and always strive to go above and beyond—your recommendation means a lot!"
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Maya Michele

October 13, 2025

5  out of  5
rating by Maya Michele
"This team is so communicative and cares about their customers individually! One of the ladies Melissa stayed on the phone with me for two hours after getting in a horrible car accident not only giving me insurance help but also encouragement and support till my family arrived."
We responded:
"Thank you so much for sharing your experience. We’re incredibly grateful for your kind words and so proud of Melissa for being there for you—not just as your insurance representative, but as someone who truly cared during such a traumatic moment. At Shane Rogers State Farm in Houston, our goal is to support our customers not only with their auto insurance needs, but also with genuine compassion and personal care when it matters most. Your trust means everything to us, and we're always here when you need us."
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norah swanson

October 13, 2025

5  out of  5
rating by norah swanson
"Shane and his team are fantastic and super helpful. I am so glad I switched over they have saved me so much money and had been amazing during this process!"
We responded:
"Thank you so much for the kind words! We’re thrilled to hear that switching to Shane Rogers State Farm in Houston has saved you money and made the insurance process easier. Our team is committed to providing helpful, personalized service for all your auto, home, life, and bundled insurance needs. If you know anyone looking for trusted insurance coverage with a team that truly cares, we’d love to help them too. We appreciate your support!"
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Maiwand Zzarifi

October 1, 2025

5  out of  5
rating by Maiwand Zzarifi
"Thanks Judy you are great. It was a pleasure reviewing my policies with you!"
We responded:
"Thank you so much for your wonderful review! We're delighted to hear that Judy made your policy review a pleasant experience. At State Farm, we strive to provide personalized and thorough insurance service, ensuring our clients feel confident and well-informed about their coverage. If you ever have questions or need assistance with your insurance policies, Judy and our team are always here to help. Thank you for choosing Shane Rogers' State Farm for your insurance needs!"
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Ricardo Ayala

October 1, 2025

5  out of  5
rating by Ricardo Ayala
"Came in and had an amazing experience with Alicia! She knew her stuff and took the time to break things down for me. Will be recommending her to others for their insurance needs."
We responded:
"Thank you so much for your wonderful 5-star review! We're delighted to hear you had an amazing experience with Alicia. Her expertise and commitment to making insurance easy to understand truly set her and our whole team apart. Your recommendation means a lot to us and helps others in the community find the reliable support they need for their insurance needs. If you ever have questions or need further assistance with auto, home, or life insurance, please don’t hesitate to reach out. Thanks again for choosing us and trusting us with your insurance needs!"
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Okechukwu Ogbunachara

September 23, 2025

5  out of  5
rating by Okechukwu Ogbunachara
"Great services for all your insurance Alba is great!"
We responded:
"Thank you so much for your positive review! We’re thrilled to hear that you had a great experience with Alba and that you’re satisfied with our insurance services. At Shane Rogers State Farm Agency, we are committed to providing excellent customer service and reliable insurance solutions for all your needs. If you’re looking for a knowledgeable and friendly insurance, we are here to help. Thank you for choosing us and for recommending our agency!"
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Andrea Castaneda

September 15, 2025

5  out of  5
rating by Andrea Castaneda
"I had such a great experience working with Denise Fernandez! She was extremely helpful and patient in guiding me through my insurance options. After shopping around with other companies, I found myself coming back to her because of the excellent service and the wonderful prices that State Farm offers. Denise truly cares about her clients, and I appreciate how easy she made the entire process. I highly recommend her for anyone looking for reliable insurance support!"
We responded:
"Thank you so much for your fantastic 5-star review and for sharing your positive experience with Denisse!! We’re thrilled to hear that Denisse’s helpfulness, patience, and expertise stood out and made your insurance process easy and stress-free. At Shane Rogers’ State Farm, we take pride in offering not only competitive prices but also exceptional customer service. Your feedback not only means a lot to us but also helps others in our community find the reliable insurance support they’re looking for. Our entire team is dedicated to ensuring every customer receives personalized attention and the right coverage for their needs. Thank you for choosing us after shopping around, and for recommending Denisse to others! If you have any questions or need assistance in the future, please don’t hesitate to reach out. We’re always here to help with your auto, home, or life insurance needs. Thanks again for trusting us with your insurance needs! "
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Taymara Romero

September 10, 2025

5  out of  5
rating by Taymara Romero
"Recomendada 100%con la agente Alba cruz"
We responded:
"¡Muchas gracias por tu recomendación! Nos alegra saber que tu experiencia con la agente Alba fue excelente. Alba se esfuerza por brindar siempre la mejor atención y asesoría a sus clientes. Si necesitas ayuda adicional con tus seguros o tienes alguna pregunta, no dudes en contactarnos. ¡Gracias por confiar en nosotros y por recomendar a Alba al 100%!"
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Akatsuki Legend

September 10, 2025

5  out of  5
rating by Akatsuki Legend
"I had an excellent experience working with Agent Alba Cruz] at State Farm. She is very professional, knowledgeable, and always takes the time to explain everything clearly. Whenever I had questions, she responded quickly and made sure I felt comfortable with my coverage options. It’s rare to find someone who truly cares about their clients, but Alba] goes above and beyond. I highly recommend her to anyone looking for reliable insurance and outstanding customer service"
We responded:
"Thank you so much for sharing your wonderful experience! We’re delighted to hear that Alba provided you with professional, knowledgeable, and attentive service. Taking the time to explain coverage options and responding quickly to your questions are just some of the ways Alba demonstrates her genuine care for all of our customers. Your recommendation means a lot to us, and we’re proud to have Alba on our team, ensuring you feel comfortable and confident in your insurance choices. If you ever need assistance or have further questions, don’t hesitate to reach out. Thank you for choosing Shane Rogers State Farm!"
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JAIME DE JESUS CARDENAS ESTRADA

September 10, 2025

5  out of  5
rating by JAIME DE JESUS CARDENAS ESTRADA
"Excelente servicio"
We responded:
"¡Muchas gracias por tu comentario! Nos alegra saber que recibiste un excelente servicio. En [Nombre de la Agencia], nos esforzamos por brindar atención personalizada y las mejores opciones de seguro para nuestros clientes. Si necesitas asistencia adicional o tienes alguna pregunta sobre tu póliza de auto, hogar o vida, no dudes en contactarnos. ¡Gracias por confiar en nosotros!"
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Dehua Feng

August 22, 2025

5  out of  5
rating by Dehua Feng
"Super nice experience! Easy to follow, cheap price. It's the best choice for insurance to me so far!"
We responded:
"Thank you for the great review! We're glad you had a super nice experience and found our insurance process easy and affordable. At Shane Rogers State Farm in Houston, we specialize in helping customers save money and simplify their coverage by bundling home, auto, and other policies. Bundled insurance not only provides convenience—it often leads to significant savings. We're grateful for the opportunity to serve your insurance needs and are always here to help!"
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Abel Herrera

August 22, 2025

5  out of  5
rating by Abel Herrera
"Muchas gracias, soy Abel, y tengo más de 30 años en este país. Siempre he tenido los seguro requerido por la ley. Hoy quiero darle las gracias a Miss Alba por su gran ayuda, estoy muy contento. En todo el tiempo que tengo comprando seguros cada renovación aumenta cuando menos + 15 por ciento en mis autos y hasta un +40 por ciento en mi casa. Está ves paso algo increíble fue un - 4 por ciento en mis seguros. Todos los días recomiendo a mi familia que manejan con mucha precaución pues quiero que regresen a casa con bien así nos cuidamos nosotros y también cuidamos a quien nos ayuda. Muchas gracias Alba y muchas gracias también a su equipo de State farm por cuidarnos y protejernos. Que Dios les bendiga a todos. Abel Herrera"
We responded:
"¡Muchas gracias, Abel, por compartir tu experiencia y por confiar en nosotros durante tantos años! Nos alegra saber que Miss Alba pudo ayudarte y que estás satisfecho con el servicio que recibiste. En State Farm, nos esforzamos por ofrecer las mejores opciones en seguros y cuidar a nuestros clientes como tú y tu familia. Nos llena de orgullo saber que esta vez pudiste ver una reducción en tus primas, lo cual es nuestro objetivo: protegerte y ayudarte a ahorrar. Tu recomendación a familiares y tu preocupación por su seguridad reflejan el verdadero valor de la protección y la prevención. Alba y todo nuestro equipo agradecen profundamente tus palabras y tu confianza. Seguiremos trabajando para ofrecerte el mejor servicio y las mejores tarifas posibles. ¡Que Dios te bendiga a ti y a tu familia, Abel! Gracias por elegirnos para cuidar de lo que más importa."
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Susan Rickert

August 14, 2025

5  out of  5
rating by Susan Rickert
"Shane Rogers and staff are highly responsive, honest, customer service minded and professional. Those are valuable in today’s economy. Rates were very good."
We responded:
"Thank you so much, Susan, for your 5-star review and for sharing your positive experience with our State Farm Agency! We’re thrilled to hear that you found Shane and our team to be highly responsive, honest, customer service oriented, and professional. Providing excellent customer service, competitive insurance rates, and trustworthy guidance is our top priority. In today’s economy, it’s more important than ever to work with an insurance agency you can rely on, and we’re grateful you chose us for your insurance needs. Thank you again for your encouragement and very kind recommendation!"