Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of joseph m

joseph m

August 28, 2026

5  out of  5
rating by joseph m
"Sofia is always very professional, kind, and respectful. She consistently communicates clearly, treats everyone with courtesy, and maintains a positive and welcoming attitude. Her professionalism and genuine kindness make every interaction pleasant and comfortable."
We responded:
"Thank you so much for the thoughtful 5-star review! We’re proud to hear how consistently Sofia provides professional, kind, and respectful service. Creating a welcoming experience and communicating clearly with every customer are exactly the qualities we value at Shane Rogers State Farm in Houston. Whether helping with auto, home, renters, or life insurance, we want every interaction with our team to feel personal and comfortable. Thank you for recognizing Sofia and for trusting our agency!"
Profile photo of Hope

Hope

August 27, 2026

5  out of  5
rating by Hope
"Sofía is very helpful and patient!"
We responded:
"Thank you for the 5-star review! We’re so glad Sofía has been helpful and patient in assisting you. At Shane Rogers State Farm in Houston, we believe great insurance service means taking the time to listen, answer questions, and make things easy to understand. We appreciate you recognizing Sofía and trusting our team with your insurance needs!"
Profile photo of Teresa Osborne

Teresa Osborne

August 26, 2026

5  out of  5
rating by Teresa Osborne
"I have been with State Farm for many many years. Shane’s office has always been polite and helped with any questions and taken care our cards for our cars or changed insurance for new cars purchased. His staff are wonderful and today Hope helped me."
We responded:
"Thank you, Teresa, for your many years of loyalty to State Farm and for the wonderful 5-star review! We’re so glad our team has been there to answer your questions, help with insurance cards, and make coverage changes when you purchase a new vehicle. We’re especially happy to hear Hope took great care of you today. At Shane Rogers State Farm in Houston, we value long-term relationships and strive to make auto, home, life, and bundled insurance as easy as possible. Thank you for continuing to trust our team!"
Profile photo of Maria del Carmen Solis

Maria del Carmen Solis

August 25, 2026

5  out of  5
rating by Maria del Carmen Solis
"The representative Alicia Garcia, was a very respectful person with manners, well spoken and fast paced. She gave me great service!😊"
We responded:
"Thank you, Maria, for the wonderful 5-star review! We’re so glad Alicia Garcia provided you with professional, respectful, and efficient service. At Shane Rogers State Farm in Houston, we’re proud to have team members like Alicia who make insurance simple while providing excellent customer care. Whether you need auto, home, renters, life, or bundled insurance, we’re here to help. We truly appreciate your trust in Alicia and our agency! 😊"
Profile photo of Hilda Hermosillo

Hilda Hermosillo

August 25, 2026

5  out of  5
rating by Hilda Hermosillo
"Servicio 💯 Alba explain all the benefits"
We responded:
"Thank you, Hilda, for the 5-star review! We’re so glad Alba provided excellent service and took the time to clearly explain your insurance benefits and coverage options. At Shane Rogers State Farm in Houston, we want our customers to understand their auto, home, renters, and life insurance so they can make confident decisions. We appreciate your trust in Alba and our team! 💯"
Profile photo of Petrina Tigner

Petrina Tigner

August 25, 2026

5  out of  5
rating by Petrina Tigner
"Good customer service"
We responded:
"Thank you, Petrina, for the 5-star review! We’re glad you received great customer service from our team at Shane Rogers State Farm in Houston. We’re committed to providing friendly, responsive service for auto, home, renters, life, and bundled insurance needs. We truly appreciate your trust and support!"
Profile photo of Arkan

Arkan

August 21, 2026

5  out of  5
rating by Arkan
"Shane goes above and beyond for his clients and truly treats you like family. He is always responsive, knowledgeable, and willing to take the extra time to make sure you’re taken care of. It’s clear that he genuinely cares about the people he works with, which is hard to find these days. I highly recommend Shane to anyone looking for an insurance agent they can trust!"
We responded:
"Thank you, Arkan, for the incredible 5-star review and recommendation! Your comments about trust and being treated like family mean a great deal to us. At Shane Rogers State Farm in Houston, we believe great insurance service means being responsive, knowledgeable, and taking the extra time to understand each customer’s needs. Whether it’s auto, home, life, renters, or bundled insurance, our goal is to provide the right coverage, great value, and personal service you can count on. We truly appreciate your trust in Shane and our team!"
Profile photo of E E

E E

August 21, 2026

5  out of  5
rating by E E
"I’ve been with State Farm for over 25 years and Mr Roger the head of State Farm office her is really the best and most trustworthy person you can ever meet he advised me about the best thing to have and he’s very knowledgeable helpful person I highly recommend his office to have your insurance for your car and home with him"
We responded:
"Thank you so much for your kind words and for trusting State Farm for more than 25 years! Your confidence in me and our team at Shane Rogers State Farm in Houston truly means a great deal. We believe great insurance service starts with listening, providing knowledgeable guidance, and helping customers choose the auto and home insurance coverage that best fits their needs. We’re grateful for your loyalty, your trust, and your recommendation, and we look forward to taking care of you for many years to come!"
Profile photo of david bennett

david bennett

August 20, 2026

5  out of  5
rating by david bennett
"Wonderful people!"
We responded:
"Thank you, David, for the 5-star review! We truly appreciate your kind words about our team at Shane Rogers State Farm in Houston. We’re committed to providing friendly, personalized service for auto, home, renters, life, and bundled insurance needs. Thank you for trusting our agency!"
Profile photo of Liz Longoria

Liz Longoria

August 18, 2026

5  out of  5
rating by Liz Longoria
"I highly recommend this StateFarm location . My agent Alba Cruz gave me superior customer service. She was professional and very helpful with explaining coverage, and now I am a new policy holder with her at State Farm . I recommend seeing her and getting insurance here"
We responded:
"Thank you, Liz, for the wonderful 5-star review and recommendation! We’re thrilled that Alba Cruz provided superior customer service, clearly explained your coverage options, and made becoming a new State Farm policyholder a great experience. At Shane Rogers State Farm in Houston, we’re committed to making insurance simple and helping customers find the right auto, home, renters, life, and bundled insurance coverage. Welcome to our agency—we truly appreciate your trust in Alba and our team!"
Profile photo of Viridiana Dolores

Viridiana Dolores

August 8, 2026

5  out of  5
rating by Viridiana Dolores
"highly recommend Alba Cruz, State Farm Agent, and all the team members for their outstanding customer service and dedication. She went above and beyond to help me get my car paperwork completed on time. When my daughter needed to sign an important document and we were unable to make it to the office, Alba was kind enough to bring the paperwork directly to my house.
Her professionalism, kindness, and willingness to go the extra mile made the entire process so much easier. I truly appreciate everything she did to help us. Thank you, Alba, for your excellent service and for making your customers feel truly valued! I highly recommend her to anyone looking for a caring and dependable State Farm agent."
We responded:
"Thank you so much for this incredible review and recommendation! We’re very proud of Alba and the exceptional care she provides our customers. Going out of her way to bring paperwork to your home is a great example of the personal service we strive to provide at Shane Rogers State Farm in Houston.

Whether helping with auto insurance, home insurance, life insurance, or other coverage needs, we want our customers to feel valued and know they have a team they can depend on. Thank you for recognizing Alba’s professionalism, kindness, and dedication. We truly appreciate your trust in Alba and our entire team!"
Profile photo of Philip De La Garza

Philip De La Garza

July 29, 2026

5  out of  5
rating by Philip De La Garza
"Melissa was friendly and such a good resource to speak to, with vast knowledge and razor sharp expertise in what she does, she was able to help me navigate the claims process and made it very easy in explaining all of my available options. The team has been nothing but gracious."
We responded:
"Thank you, Philip, for the thoughtful 5-star review! We’re so glad Melissa provided friendly, knowledgeable support and helped make the claims process easier to understand. At Shane Rogers State Farm in Houston, we know insurance claims can feel overwhelming, so our team works hard to explain available options clearly and guide customers every step of the way. We truly appreciate your kind words about Melissa and our entire team!"
Profile photo of barbara pazos

barbara pazos

July 27, 2026

5  out of  5
rating by barbara pazos
"Felicito a la agente Alicia por su excelente trabajo su amabilidad un servicio 100% de excelencia 👍"
We responded:
"Thank you, Barbara, for your wonderful review! We’re so happy to hear that Alicia provided you with excellent service, kindness, and outstanding care. At Shane Rogers State Farm in Houston, we’re committed to delivering personalized customer service and helping our customers find the right auto, home, renters, life, and bundled insurance coverage. We truly appreciate your trust and your recognition of Alicia’s exceptional work. Thank you for choosing our agency!"
Profile photo of Marlene Hernandez

Marlene Hernandez

July 24, 2026

5  out of  5
rating by Marlene Hernandez
"Buen servicio de Alicia. Siempre ayuda con cualquiera pregunta!"
We responded:
"Thank you for the wonderful review! We’re so glad to hear Alicia has consistently provided excellent service and has been helpful with all of your questions. At Shane Rogers State Farm in Houston, we’re committed to delivering knowledgeable, responsive customer service and helping our customers find the right auto, home, renters, life, and bundled insurance coverage. We truly appreciate your trust and look forward to continuing to serve your insurance needs!"
Profile photo of Francisco Molina

Francisco Molina

July 20, 2026

5  out of  5
rating by Francisco Molina
"Súper excelente servicio"
We responded:
"Thank you, Francisco, for the 5-star review! We’re thrilled to hear you received excellent service. At Shane Rogers State Farm in Houston, we’re committed to providing outstanding customer care and helping our customers with auto, home, renters, life, and bundled insurance coverage. We truly appreciate your support and look forward to serving your insurance needs for years to come!"
Profile photo of Dehua Feng

Dehua Feng

July 17, 2026

5  out of  5
rating by Dehua Feng
"Melissa is excellent!!! She has helped me with my claims & my policies!!! Wonderful person to work with!!!"
We responded:
"Thank you for the great review! We're glad you had a super nice experience and found our insurance process easy and affordable. At Shane Rogers State Farm in Houston, we specialize in helping customers save money and simplify their coverage by bundling home, auto, and other policies. Bundled insurance not only provides convenience—it often leads to significant savings. We're grateful for the opportunity to serve your insurance needs and are always here to help!"
Profile photo of José Matos

José Matos

July 10, 2026

5  out of  5
rating by José Matos
"La Sra Alba Cruz fue de gran ayuda por su calidad de atención, precisión y conocimiento de la compañía. Gracias"
We responded:
"Thank you for the wonderful review! We’re so glad to hear that Alba Cruz provided you with exceptional service, professionalism, and knowledgeable guidance. At Shane Rogers State Farm in Houston, we’re committed to delivering personalized customer care and helping our customers find the right auto, home, renters, life, and bundled insurance coverage. We truly appreciate your trust and thank you for recognizing Alba’s outstanding work!"
Profile photo of Nora Garza

Nora Garza

July 8, 2026

5  out of  5
rating by Nora Garza
"Excelente atención y servicio."
We responded:
"Thank you for the 5-star review! We’re delighted to hear you received excellent service and attentive care. At Shane Rogers State Farm in Houston, we’re committed to providing personalized customer service and helping individuals and families with auto, home, renters, life, and bundled insurance coverage. We truly appreciate your support and look forward to serving your insurance needs for years to come!"
Profile photo of Deborah Nauls

Deborah Nauls

July 2, 2026

5  out of  5
rating by Deborah Nauls
"Sofia is very professional and is very customer friendly."
We responded:
"Thank you, Deborah, for the 5-star review! We're so glad to hear Sofia provided you with professional and friendly service. At Shane Rogers State Farm in Houston, we're committed to delivering exceptional customer care and helping our customers with auto, home, renters, life, and bundled insurance coverage. We truly appreciate your trust and look forward to continue serving you for years to come!"
Profile photo of Carmen Contreras

Carmen Contreras

June 30, 2026

5  out of  5
rating by Carmen Contreras
"I had an excellent customer service phone call with Elizabeth the other day. She was very patient, helpful, and explained all my options for me. Great company to work with."
We responded:
"Thank you for the wonderful review! We're so glad Elizabeth provided you with excellent customer service and took the time to explain all of your options. At Shane Rogers State Farm in Houston, we believe in providing patient, knowledgeable guidance so our customers can make informed decisions about their insurance coverage. Whether it's auto, home, renters, life, or bundled insurance, our team is committed to delivering exceptional service every step of the way. We truly appreciate your trust and support!"
Profile photo of Mariah Baji

Mariah Baji

June 29, 2026

5  out of  5
rating by Mariah Baji
"Getting to speak with Shane and his team was genuinely such an amazing experience! They were so helpful and polite and helped me start up my account. Cannot wait to continue working with them."
We responded:
"Thank you for the wonderful review! We’re so glad you had an amazing experience with Shane and our team. At Shane Rogers State Farm in Houston, we strive to make starting your insurance account simple, stress-free, and personalized. Providing helpful, friendly service while assisting customers with auto, home, renters, life, and bundled insurance coverage is what we’re all about. We truly appreciate your trust and look forward to working with you for many years to come!"
Profile photo of emad siddiqui

emad siddiqui

June 29, 2026

5  out of  5
rating by emad siddiqui
"Hope was extremely helpful and provided excellent support with my insurance policies. She was professional, patient, knowledgeable and gave great advice. I really appreciated how supportive she was throughout the process."
We responded:
"Thank you for the wonderful review! We're thrilled to hear that Hope provided excellent support with your insurance policies. At Shane Rogers State Farm in Houston, we pride ourselves on delivering professional, knowledgeable, and personalized service to help our customers make confident insurance decisions. We're glad Hope's patience, expertise, and guidance made the process a positive experience. Thank you for trusting us with your insurance needs, and we look forward to continuing to serve you with your auto, home, life, and other insurance coverage needs!"
Profile photo of Elizbeth Larios

Elizbeth Larios

June 26, 2026

5  out of  5
rating by Elizbeth Larios
"Thanks Hope for your awesome service. If you need any type of insurance this is the place to go!!!!"
We responded:
"Thank you for the fantastic review! We're so glad Hope provided you with awesome service. At Shane Rogers State Farm in Houston, our team is dedicated to delivering exceptional customer service and helping customers find the right coverage for their needs. Whether you're looking for auto, home, renters, life, or business insurance, we're here to help protect what matters most. Thank you for your recommendation and for trusting our team with your insurance needs!"
Profile photo of Lilibeth Gonzalez

Lilibeth Gonzalez

June 25, 2026

5  out of  5
rating by Lilibeth Gonzalez
"Alicia was such a great help & made my experience so great. Definately took her time to help me out."
We responded:
"Thank you for the wonderful review! We're so glad Alicia was able to make your experience a great one. At Shane Rogers State Farm in Houston, we believe in taking the time to understand each customer's needs and providing personalized service every step of the way. Whether it's auto, home, renters, or life insurance, our team is committed to making the process simple and stress-free. We truly appreciate your trust and support!"
Profile photo of Melissa Rogers

Melissa Rogers

June 12, 2026

5  out of  5
rating by Melissa Rogers
"Shane and his team provide outstanding customer service! He takes the time to explain coverage options, answer questions, and make sure his customers have the protection that best fits their needs. He is knowledgeable, responsive, and genuinely cares about helping people. Whether it’s auto, home, life, or flood insurance, you can trust Shane to provide excellent service and guidance. I highly recommend Shane and his team to anyone looking for an insurance agent who truly puts customers first!"
We responded:
"Thank you so much for the incredible review and recommendation! At Shane Rogers State Farm in Houston, we believe that great insurance starts with listening, educating, and helping customers make informed decisions about their coverage. We're grateful for your recognition of our team's commitment to providing responsive service and personalized guidance.

Whether it's auto insurance, home insurance, life insurance, or flood insurance, our goal is always to help customers protect what matters most with coverage tailored to their needs. Thank you for your trust and support—we truly appreciate the opportunity to serve you and your family!"