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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Noah Velarde

January 17, 2026

5  out of  5
rating by Noah Velarde
"Absolutely love Shane Rogers, he provides excellent service and top-quality insurance support. He’s knowledgeable, responsive, and takes the time to make sure everything is explained clearly."
We responded:
"Thank you, Noah, for the 5-star review! We’re glad to hear you received a great price and excellent service. At Shane Rogers State Farm in Houston, we pride ourselves on being knowledgeable, responsive, and taking the time to clearly explain coverage options so you can make confident insurance decisions. We truly appreciate your trust and look forward to continuing to support your insurance needs!"
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ava bjella

January 16, 2026

5  out of  5
rating by ava bjella
"Love this team they are so great"
We responded:
"Thanks so much for the amazing review, Ava! We really appreciate your support here in Houston. If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Shane Rogers’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Houston. "
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Isabella Campbell

January 15, 2026

5  out of  5
rating by Isabella Campbell
"Great experience! super helpful and attentive!"
We responded:
"Thank you for the great review! We’re glad you had a great experience and found our team helpful and attentive. At Shane Rogers State Farm in Houston, we focus on providing responsive, personalized service for auto, home, and life insurance. We appreciate your trust and look forward to continuing to serve you!"
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Ryan Goodenow

January 15, 2026

5  out of  5
rating by Ryan Goodenow
"Shane and his team are awesome!"
We responded:
"Thank you, Ryan, for the 5-star review! We’re glad you found a great price and had a positive experience with our team. At Shane Rogers State Farm in Houston, we focus on providing affordable insurance options along with excellent customer service for auto, home, life, and bundled insurance. We appreciate your support and look forward to continuing to help with your insurance needs!"
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Claudia Pena

January 15, 2026

5  out of  5
rating by Claudia Pena
"Working with Alba has been an absolute pleasure. They are knowledgeable, responsive, and genuinely care about finding the best coverage—not just selling a policy. Everything was explained clearly, and the entire process was smooth and stress-free. I highly recommend Alba to anyone looking for an insurance agent they can truly trust."
We responded:
"Thanks so much for the amazing review, Claudia! We really appreciate your support here in Houston. If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Shane Rogers’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Houston. "
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Nader

December 17, 2025

5  out of  5
rating by Nader
"My State Farm agent Alba is great and very communicative. Thanks for making everything simple."
We responded:
"Thank you so much for your positive review! We're delighted to hear that Alba’s excellent communication and dedication made your Shane Rogers State Farm experience simple and stress-free. Providing clear and helpful support is what we strive for, and your feedback means a lot. If you ever need further assistance or have any insurance questions, don’t hesitate to reach out. Thanks again for choosing us and for recognizing Alba’s outstanding service!"
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Juan Bustos

December 5, 2025

5  out of  5
rating by Juan Bustos
"Alicia Garcia was very informative with prices on my renewal. Gave me good options to choose from in the end I remained with state farm thanks to her. Definitely recommend thank you again"
We responded:
"Thank you for the wonderful review! We’re glad to hear that Alicia provided clear pricing information and helpful options during your renewal. At Shane Rogers' State Farm Agency in Houston, we work hard to make insurance decisions simple and transparent, and we’re thrilled Alicia helped you feel confident staying with State Farm. We appreciate your recommendation and thank you for trusting our team with your insurance needs!"
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Martinez Peter

November 20, 2025

5  out of  5
rating by Martinez Peter
"Ms Alba has always been very patient and informative with my policy needs i am a 20 years srate farm customer and am thankful of the service i receive."
We responded:
"Thank you so much for your loyal support and for sharing your experience! We're truly grateful to have you as a State Farm customer for 20 years. Alba’s patience and informative guidance help ensure you always feel confident about your policy decisions. Your long-term trust means the world to us, and we’re committed to continuing to provide the excellent service you deserve. If you ever have questions or need further assistance, please don’t hesitate to reach out. Thank you again for choosing Shane Rogers' State Farm and for recognizing Alba’s dedication!"
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Melisa Mejia

November 20, 2025

5  out of  5
rating by Melisa Mejia
"Denisse was great assisting me with my policies! 5 star treatment! thank you so much!"
We responded:
"Thank you for your fantastic 5-star review! We're so glad to hear that Denisse provided you with exceptional assistance and top-notch service for your policies. At Shane Rogers' State Farm Agency, we strive to make every customer feel valued and supported. If you have any more questions or need help with your auto, home, or life insurance, please don’t hesitate to reach out. Thank you again for choosing and for trusting us with your insurance needs!"
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Rhamt Tailor

November 17, 2025

5  out of  5
rating by Rhamt Tailor
"Denise provided me with the best customer service! I recommend her and this agency for all insurance needs!"
We responded:
"Thank you so much for your 5-star review! We're delighted to hear that Denisse provided you with outstanding customer service. At Shane Rogers’ State Farm, we’re committed to making your insurance experience easy, personalized, and stress-free. Your recommendation means a lot and helps others searching for reliable auto, home, or life insurance in the Greater Houston area. If you ever have questions or need further assistance, don’t hesitate to reach out. Thanks again for trusting Denisse and our agency with your insurance needs!"
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Victoria Byrd

November 14, 2025

5  out of  5
rating by Victoria Byrd
"I submitted a request over a week ago and realized today that I never received a follow up from anyone. I decided to call instead and the only agent who can assist me is out of the office. Not exactly thrilled that I have to wait even more to have a simple address change made. Especially since I'm being charged by my apartment complex until this gets done. Edit: Spoke with a representative from the office that assured me that the changes I requested had been made and the delay in it reflecting on my policy was not due to lack of action on their part. Shane followed up as well to confirm this information and offered an alternative solution to assist me. I appreciate their informative and prompt responses."
We responded:
"Thank you for taking the time to share your feedback. We’re sorry for any frustration caused by the initial delay and communication gap regarding your address change request. As we discussed during our recent conversation, your request was completed by our office at the time you called in to make the request. Sometimes there is a brief processing period with our corporate office before all updates are finalized. To help in the interim, we provided you with a declarations page that should meet your immediate needs. I’m glad we had the chance to connect and resolve your concerns, and I appreciate your willingness to update your review to reflect your experience. If you have any further questions or need additional assistance, please don’t hesitate to reach out—we’re always here to help. Thank you again for your patience and understanding."
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Dar Lian

October 29, 2025

5  out of  5
rating by Dar Lian
"Great service explaining coverage come see Alba Cruz"
We responded:
"Thank you for your great review! We’re glad to hear that Alba provided excellent service and explained your coverage clearly. At Shane Rogers State Farm, we believe in making insurance easy to understand and ensuring our customers feel confident about their protection. If you’re looking for knowledgeable and friendly insurance assistance, come see us for all your coverage needs. Thank you for choosing Shane Rogers State Farm!"
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Alicia Rodriguez Dagostino

October 24, 2025

5  out of  5
rating by Alicia Rodriguez Dagostino
"I have had the pleasure of working alongside Alicia and she has made this insurance experience a breeze and pleasant. I’ve worked with other insurance companies before but State Farm truly takes first place with the customer experience and how efficient Alicia was in getting things done and explaining everything to us to get us the best options and the best price for our needs. I truly appreciate her assistance, positive attitude and look forward to continue working with Alicia :)"
We responded:
"Thank you so much for your thoughtful and detailed review! We're delighted to hear that Alicia made your insurance experience smooth and enjoyable. At Shane Rogers State Farm, we pride ourselves on providing exceptional customer service, and Alicia’s efficiency, positive attitude, and clear communication truly embody our values. Your feedback not only highlights her dedication but also helps others know they can trust us for their insurance needs. We appreciate your trust and look forward to continuing to serve you with the best options and service possible. Thank you again for choosing Shane Rogers State Farm and for recognizing Alicia’s outstanding support!"
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Carolina Zaldivar

October 23, 2025

5  out of  5
rating by Carolina Zaldivar
"What an amazing experience! I have been working with Alba and I could not give her higher praise! She has been attentive to what I have needed. Incredibly patient, kind, and took the time to answer all my questions thoroughly. I never felt rushed or confused. Alba made the entire process smooth and stress-free. Her professionalism and helpful attitude truly stood out, and I really appreciated how easy she made everything. I highly recommended Alba to anyone looking for a reliable and caring insurance agent!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear about your amazing experience with Alba. Her attentiveness, patience, and kindness are qualities we truly value, and it's great to know she made your insurance process smooth and stress-free. Providing clear answers and ensuring our clients feel confident and comfortable is always our goal. Your high praise and recommendation mean a lot to us and to Alba! If you ever need further assistance or have any questions in the future, please don't hesitate to reach out. Thank you again for choosing us and for trusting us with your insurance needs!"
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Sandra Lozano

October 16, 2025

5  out of  5
rating by Sandra Lozano
"Great customer service! Denisse helped me with our car insurance needs, she was very professional, easy to work with, and patient thru out the process."
We responded:
"Thank you for sharing your positive experience! We're delighted to hear that Denisse provided great customer service and made the car insurance process smooth and easy for you. Her professionalism and patience are qualities we truly value in our team. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. Thanks again for choosing us for your insurance needs!"
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Amanda Luong

October 16, 2025

5  out of  5
rating by Amanda Luong
"I had such a great experience with Shane and his team at State Farm! They were super friendly, easy to talk to, and always quick to help whenever I had questions. Shane really takes the time to make sure you understand everything and feel confident in your choices. You can tell he genuinely cares about his clients, which makes all the difference. Definitely recommend Shane Rogers State Farm to anyone looking for great service and people you can actually trust!"
We responded:
"Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had such a positive experience with Shane and his team at State Farm. Providing friendly, responsive, and trustworthy service is always our top priority, and it’s great to know Shane’s dedication and care made you feel confident in your insurance choices. Your recommendation means a lot to us and helps others in the community find reliable support for their insurance needs. If you ever have questions or need assistance in the future, please don’t hesitate to reach out. Thanks again for choosing Shane Rogers State Farm!"
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jordan rogers

October 16, 2025

5  out of  5
rating by jordan rogers
"Absolutely incredible service! Shane Rogers and his team go above and beyond to take care of their clients. They’re friendly, knowledgeable, and always quick to respond — whether it’s about auto, home, or life insurance. You can tell they genuinely care about helping people, not just selling policies. It’s rare to find a team this professional and personable. I can’t recommend the Shane Rogers State Farm Agency enough!"
We responded:
"Thank you so much for your glowing 5-star review! We’re thrilled to hear that you had such an outstanding experience with Shane and his team. Our goal is always to provide friendly, knowledgeable, and prompt service for all your insurance needs—whether it’s auto, home, or life coverage. Your kind words mean a lot to us, especially your recognition of our genuine care for our clients. At Shane Rogers State Farm Agency, we believe in building real relationships, not just selling policies. Thank you for recommending us so highly! If you ever need anything or have questions in the future, please don’t hesitate to reach out. We truly appreciate your trust and look forward to serving you for years to come!"
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chloe rothe

October 16, 2025

5  out of  5
rating by chloe rothe
"I had an incredible experience with Shane and his team! They were super helpful, quick to respond, and made sure I understood all of my options. You can tell they truly care for their customers and take pride in what they do! Highly recommend!"
We responded:
"Thank you so much for your fantastic review! We’re delighted to hear that you had such a positive experience with Shane and his team. Providing helpful, responsive service and making sure our customers fully understand their options is always our top priority. Your recommendation means a lot to us and motivates us to continue delivering the highest level of care and professionalism. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. Thanks again for choosing Shane Rogers State Farm!"
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Tracey Gillam

October 15, 2025

5  out of  5
rating by Tracey Gillam
"Alba is amazing from start to finish. She’s super friendly and very knowledgeable. I enjoyed her highly recommend 10 out of 10!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with Alba. Her friendliness and expertise truly set her apart, and your perfect 10 out of 10 recommendation means a lot to us. If you ever need further assistance or have any questions about your insurance needs, don't hesitate to reach out. Thanks again for choosing us and for recommending Alba so highly!"
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Larry Barringer

October 13, 2025

5  out of  5
rating by Larry Barringer
"What an awesome staff! From the “receptionist “, to Ms. Judy, who was just excellent! The manager of this State Farm “cost center “ , deserves credit for putting together such a great team! Thanks to Ms. Judy’s awesome investment of her time, and knowledge, in helping me find auto insurance that was commiserate with my needs. Ms. Judy’s professionalism really made my day, and most of all my budget! Thanks again for such great service, you have a customer for life!"
We responded:
"Thank you so much for your outstanding 5-star review! We’re thrilled to hear about your positive experience with our entire team, from our welcoming receptionist to Ms. Judy’s exceptional service. At Shane Rogers' State Farm, we take great pride in building a knowledgeable and caring staff dedicated to finding the best insurance solutions for our customers. Your kind words about Ms. Judy’s professionalism, expertise, and personal investment in helping you find the right auto insurance truly mean a lot. We’re glad she could make a positive impact on both your experience and your budget! I am so proud to hear that the team’s efforts are making a real difference for our valued customers. Thank you again for your trust and loyalty. We look forward to continuing to serve you and meeting all your insurance needs in the future!"
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Jenna Labrador

October 13, 2025

5  out of  5
rating by Jenna Labrador
"I’ve been really impressed with Shane and his team! They’re professional, knowledgeable, and always quick to respond whenever I have questions or need help with my policies. It’s clear they truly care about their clients and go above and beyond to make sure everything is handled smoothly. Highly recommend!"
We responded:
" Thank you so much for the thoughtful review! We're honored to hear that you've been impressed with our team's professionalism, responsiveness, and dedication. At Shane Rogers State Farm in Houston, we pride ourselves on providing knowledgeable support and making sure your auto, home, life, or bundled insurance policies are handled with care and clarity. We’re passionate about serving our clients and always strive to go above and beyond—your recommendation means a lot!"
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Maya Michele

October 13, 2025

5  out of  5
rating by Maya Michele
"This team is so communicative and cares about their customers individually! One of the ladies Melissa stayed on the phone with me for two hours after getting in a horrible car accident not only giving me insurance help but also encouragement and support till my family arrived."
We responded:
"Thank you so much for sharing your experience. We’re incredibly grateful for your kind words and so proud of Melissa for being there for you—not just as your insurance representative, but as someone who truly cared during such a traumatic moment. At Shane Rogers State Farm in Houston, our goal is to support our customers not only with their auto insurance needs, but also with genuine compassion and personal care when it matters most. Your trust means everything to us, and we're always here when you need us."
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norah swanson

October 13, 2025

5  out of  5
rating by norah swanson
"Shane and his team are fantastic and super helpful. I am so glad I switched over they have saved me so much money and had been amazing during this process!"
We responded:
"Thank you so much for the kind words! We’re thrilled to hear that switching to Shane Rogers State Farm in Houston has saved you money and made the insurance process easier. Our team is committed to providing helpful, personalized service for all your auto, home, life, and bundled insurance needs. If you know anyone looking for trusted insurance coverage with a team that truly cares, we’d love to help them too. We appreciate your support!"
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Maiwand Zzarifi

October 1, 2025

5  out of  5
rating by Maiwand Zzarifi
"Thanks Judy you are great. It was a pleasure reviewing my policies with you!"
We responded:
"Thank you so much for your wonderful review! We're delighted to hear that Judy made your policy review a pleasant experience. At State Farm, we strive to provide personalized and thorough insurance service, ensuring our clients feel confident and well-informed about their coverage. If you ever have questions or need assistance with your insurance policies, Judy and our team are always here to help. Thank you for choosing Shane Rogers' State Farm for your insurance needs!"
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Ricardo Ayala

October 1, 2025

5  out of  5
rating by Ricardo Ayala
"Came in and had an amazing experience with Alicia! She knew her stuff and took the time to break things down for me. Will be recommending her to others for their insurance needs."
We responded:
"Thank you so much for your wonderful 5-star review! We're delighted to hear you had an amazing experience with Alicia. Her expertise and commitment to making insurance easy to understand truly set her and our whole team apart. Your recommendation means a lot to us and helps others in the community find the reliable support they need for their insurance needs. If you ever have questions or need further assistance with auto, home, or life insurance, please don’t hesitate to reach out. Thanks again for choosing us and trusting us with your insurance needs!"